Writing for Business Success/Introduction to Business Communication/What is communication?

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To effectively communicate, we must realize that we are all different in the way we perceive the world, and
use this understanding as a guide to our communication with others.

—Tony Robbins


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Required reading

Read: Section 1.2: What is communication?. In. Saylor Academy (Ed.) 2012. Business Communication for Success. (See page(s) 11 - 21 in PDF version.)

This reading defines communication as a dynamic process of understanding and sharing meaning with others. It then examines eight essential elements of communication: source, message, channel, receiver, feedback, environment, context, and interference (or noise). You will also be introduced to the transactional and constructivist communication models.



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Reflection
  • In your learning journal blog:
    • write a short reflection (200-250 words) on what you think communication is, and explain your response. What do you think about the eight essential elements of communication?
    • do the Chapter Exercises 1-4 (on page 20 of the text). The first exercise invites you to draw what you think communication looks like. Exercises 2-4 encourage you to reflect on how essential elements of communication play out in real-life situations.

Remember to tag or label your post using the course code: ccom101 (This is needed to harvest a link to your blog post in the course feed.)