Read:
Section 1.2: What is communication?. In. Saylor Academy (Ed.) 2012. Business Communication for Success. (See page(s) 11 - 21 in PDF version.)
This reading defines communication as a dynamic process of understanding and sharing meaning with others. It then examines eight essential elements of communication: source, message, channel, receiver, feedback, environment, context, and interference (or noise). You will also be introduced to the transactional and constructivist communication models.