Writing for Business Success/Business writing in action/Overview and Objectives

Overview

In this learning pathway, you will survey common written business communication formats. Written communication requires skill and tact. From text messages to memos, letters, business proposals, press releases, reports and sales messages, how you represent yourself and your business in writing matters. You will learn about different content, design, uses, and social customs in various formats and their functions in creating messages customized to influence specific audiences. Choosing the proper business communication format communicates professionalism.

Objectives

When you complete this learning pathway, you will be able to:

• Use appropriate writing style and netiquette in business text messages and emails.
• Explain purposes, formats, and effective strategies for writing business memos, letters, proposals, reports and sales messages.
• Write a business trend report.
• Describe the different features, and best uses, of functional, reverse chronological, combination, targeted, and scannable resume types.