The questions which follow provide a basic knowledge test of selected concepts covered in this learning pathway:
The Changing Role of Human Resources Management.
The questions published at the end of each learning pathway are re-used for the knowledge test for learners interested in earning a digital badge or certificate of participation for the Leading and Managing People (PMAN102) micro-course. Please consult the Certify participation page for more information.
{{Quiz_Multiple_Choice|z01|theme=line|True - false questions|
Indicate whether the following statements are true or false:
Multiple choice questions
- Which THREE of the following statements about management principles are correct? (Select all that apply - there are three correct answers)
- Management principles are dynamic guidelines and not static rules
- Yes. There is room for managers' discretion when appropriate.
- Management principles are statements of fundamental truth based on logic and the practical experience of managers
- Yes. They provide guidelines for managerial decision making and actions.
- Management principles are applicable to businesses but not to non-business organizations
- Incorrect. They are applicable to both types of organizations.
- Management principles enable managers to handle complex situations which may arise unexpectedly
- Yes. Management principles help make managers more effective and efficient.
- Which ONE of the following are two of the four main management functions that comprise the P-O-L-C framework? (Select one)
- Communicating and leading
- Incorrect. Leading is correct but not communicating.
- Planning and organizing
- Yes. Leading and controlling are the other two main functions.
- Leading and promoting
- Incorrect. Leading is correct but not promoting.
- Controlling and operations
- Incorrect. Controlling is correct but not operations.
- Which statements are TRUE about management and managers? (Select all that apply - there are three correct answers)
- Management is the process of dealing with or controlling things or people
- Yes. This is a correct statement.
- Management is a process that is used to achieve what an organization wants to achieve
- Yes. This is a correct statement.
- A manager is an individual who is in charge of a certain group of tasks, or a certain subset of a company
- Yes. This is a correct statement.
- A manager avoids conflict with employees and other stakeholders at all costs
- Incorrect. Resolving conflict diplomatically and effectively is in fact an integral part of a manager's job.
- Which ONE of the following is a common type of work that managers perform on a daily basis? (Select the most appropriate option)
- Taking notes at meetings
- Incorrect. Not usually job of manager.
- Using pertinent information to make important business decisions
- Yes. Managers make all types of business decisions on a constant basis.
- Helping employees get to work on time
- Incorrect. This is usually employees' responsibility.
- Delivering materials to various offices
- Incorrect. This is usually someone else's job.
