Read Chapter 11.5 in Business Communication for Success. This reading describes how to enhance your nonverbal communication by observing audience responses and inviting feedback on your message delivery.
Recommended: Try this modified version of chapter exercise four. Interview someone from a culture different from your own. Ask them to describe a specific different cultural expectation about good ways to engage people by using conversational, visual or humour strategies.
What did you learn from doing this exercise?
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