Corporate communication/CCOM103/ Outline
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- Intercultural communication, teamwork and leadership
- Startup
- Course guide
- Interactions
- Learning pathways
- Communication in the workplace
- Overview and Objectives
- Intrapersonal communication
- Video signpost - Waller
- Video signpost - Price-Wise
- Interpersonal communication
- Video signpost - Fournellier
- Video signpost - Isaacson
- Conversation and interview rituals
- Video signpost - Interview Tips
- Course topic discussion - Mock job interview
- Conflict in the workplace
- Video signpost - MindTools
- Video signpost - Harley
- Video signpost - Treasure
- Start-Workplace Conflict Challenge
- Tasks-Workplace Conflict Challenge
- Outputs-Workplace Conflict Challenge
- Negative and crisis communications
- Overview and Objectives
- Delivering a negative news message
- Video signpost: Delivering bad news
- Start-Negative News Message Challenge
- Tasks-Negative News Message Challenge
- Outputs-Negative News Message Challenge
- Inviting constructive feedback
- Video signpost - Honest feedback
- Video signpost - Negative reviews
- Course topic discussion - Customer Satisfaction Survey
- Crisis communication plans
- Video signpost - Planning basics
- Press releases and conferences
- Video signpost - Conferences
- Press releases samples
- Communicating across difference
- Overview and Objectives
- Intercultural communication
- Video signpost - Amsterdam
- Video signpost - Cross cultural communication
- Common cultural characteristics
- Video signpost - Saylor
- Video signpost - Cultural groups
- Divergent cultural characteristics
- Video signpost - Swallow
- Video signpost - Audencia
- Video signpost - Hall
- Course topic discussion - Intercultural Learning Experience
- International business relations
- Video signpost - IESE
- Video signpost - Walrus Talks
- Video signpost - Strozza
- The international assignment
- Video signpost - US peace corps
- Video signpost - Hanson
- Start-Intercultural Communication Challenge
- Tasks-Intercultural Communication Challenge
- Outputs-Intercultural Communication Challenge
- Groups, teams and leadership
- Overview and Objectives
- What is a group?
- Video signpost: Guy
- Working in business groups
- Video signpost: Group management
- Business and professional meetings
- Video signpost - Booher
- Video signpost - Whitt 1
- Video signpost - Whitt 2
- Teamwork and leadership styles
- Course topic discussion - Teamwork and Leadership Styles
- Video signpost: Manager
- Video signpost - Guy 2
- Video signpost: Fernandez-Orviz
- Video signpost - Consensus building
- Start-Teamwork skills challenge
- Tasks-Teamwork skills challenge
- Outputs-Teamwork skills challenge
- Final course topic discussion
- Assessment
- Communication in the workplace